Rach has been a huge help to the business since day one. As a VA, Rachel has invested energy, care and focus in to assuring EFE’s clients are looked after and the business operates smoothly. A friendly, professional approach makes Rachel popular with both customers and fellow team members alike.
Payton joined EFE to assist the Managing Director with the overall organisation of the business. Payton brings a wealth of admin and PA experience, and is proving to be a key member of the team with a bright future ahead of her, which we hope will be with us!
Mark brings a wealth of sales and surveying experience and is a key member of our spray foam team. His knowledge and professionalism makes him popular with all of his customer and we are proud to have him representing our company.
Anthony works with our heat pump team. He provides EPC certificates to support our applications to Ofgem and MCS to register our installations for the RHI payments. He has many years experience assessing the energy performance of domestic properties all over South & West Wales. Anthony makes sure your home is suitable for a heat pump, and he is vital in ensuring that your heat pump investment provides tax-free returns through the RHI.
Gill is the other half of our ‘dynamic design duo’, aka The Dowells.
Gill is an experienced heat pump surveyor, and when she’s not keeping an eye on Mike, she’s making sure you get the best heat pump design possible. As a team, Mike & Gill survey and design all of our air source heat pump installations – and their expertise is heat pump knowledge play a big part in our success.
Simon brings a wealth of sales and management experience, and is in charge of all things new business development. Simon’s friendly demeanour makes him an well suited to new business development – he is always on-hand to help with any customer enquiry.
Marc is an outstanding electrician, always putting quality and customer service as his top priority. Marc works with EFE on the electrical elements of installing our air source heat pumps. His knowledge, skill and friendly personality make him the kind of tradesman you’ll want to keep putting the kettle on for.
Mathew has a passion for all things renewable energy. He formed Eco Friendly Energy to help homeowners reduce their carbon emissions through the use of green energy. Mathew’s love for renewable energy follows on from his grandfather and uncles – who ran a family business during the early 1980’s inventing, manufacturing and installing solar thermal systems across West Wales.
Mike is our heat pump surveyor and designer. He loves nothing more than a good heat pump! Mike works with us to make sure you get the correct size heat pump and the correct size radiators to go with it. He performs a vital part of our work to make sure we have happy heat pump customers.